COMFORT MEDICAL LLC
Attn: Privacy Officer
4240 NW 120th Av
Coral Springs, FL 33065
Comfort Medical's Notice of Privacy Practices
Comfort Medical's Privacy Notice
NOTICE OF PRIVACY PRACTICES
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
For any privacy concerns, please email us at firstname.lastname@example.org
This section explains your rights and some of our responsibilities to help you.
Get an electronic or paper copy of your medical record
Ask us to correct your medical record
Request confidential communications
Ask us to limit what we use or share
Get a list of those with whom we’ve shared information
Get a copy of this Notice of Privacy Practices
Choose someone to act for you
File a complaint if you feel your rights are violated
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to:
In these cases we never share your information unless you give us written permission:
In the case of fundraising:
How do we typically use or share your health information?
We typically use or share your health information in the following ways.
Run our organization
Bill for your services
We are allowed, and sometimes required, to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes.
Help with public health and safety issues
We can share health information about you for certain situations such as:
Comply with the law
We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.
Address workers’ compensation, law enforcement, and other government requests
We can use or share health information about you:
Respond to lawsuits and legal actions
For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.
The effective date of this notice is October 1, 2021. We may change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, at our physical office, and on our web site.
In the course of its business, Comfort Medical, LLC (“Comfort Medical” or “us”), a U.S. based corporation, is collecting and using personal information. This Privacy Notice covers personal information about Comfort Medical’s customers, partners, healthcare professionals, end-users, persons acting on behalf of any of the previous, and other persons that engage with Comfort Medical (“Consumer” or “you”). By interacting with Comfort Medical through our employees, websites, mobile applications, social platforms, products, and services, you consent to the use of your information that is collected or submitted as described in this privacy notice. Comfort Medical’s Privacy Notice applies to this collection and use of personal information in general, but Comfort Medical may provide specific privacy notices for certain collection and use of personal information.
The topics below will provide more information about the different aspects of Comfort Medical’s handling of personal information:
What information may be collected?
Comfort Medical may collect the following types of information from different sources:
How is the information collected?
Comfort Medical may collect information about you from different sources, such as:
What is the information collected for?
Comfort Medical is processing personal information for a variety of purposes, depending on the nature of the relationship we have with you. For illustration see the following examples:
In case you wish to request our provision of services, products, newsletters and other materials we need certain personal information to handle your request. You are not obligated to provide the information, but we cannot handle your request if you choose not to provide your information to us.
Comfort Medical protects your personal information and will only allow it to be used for the mentioned purposes. Comfort Medical will not sell your personal information to third parties or in similar ways send it to third parties for their exploitation. Comfort Medical does not make use of automated decision-making, such as profiling, that will affect you as a person.
Who is handling the information?
The recipients of your personal information are the Comfort Medical employees responsible for handling the information for the specific purpose in question. All personal information is handled on a need to know basis only. In some cases, the information is stored or handled by third party processors that assist Comfort Medical with a specific service, such as hosting and IT service providers and logistics firms (in case they need your information to distribute products or other materials to you). The third-party processors will only process the information in accordance with Comfort Medical’s instructions and for Comfort Medical’s purposes. They will not share the information with others, and they will delete the information when their tasks are completed.
If public authorities request access to your information, we make a legal assessment of the request, and if applicable law requires us to disclose the information, we will comply with the request. You will be notified in accordance with applicable law in the event of any such disclosure of your information.
In some places on our websites, mobile applications, and social platforms, you will find public forums, message boards, and/or news groups. Any information that is disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose your personal information.
In the event that all or a part of our business is merged, sold or reorganized (including transfers made as a part of insolvency or bankruptcy proceedings), personal data about you could be shared with the successor business.
How long is the information being stored?
Comfort Medical stores information as long as it is relevant for the purpose(s) it is being used for, unless applicable law requires us to retain it for a longer period of time. For illustration see the following examples:
How is transfer of information handled securely?
Comfort Medical and its hosting providers maintain servers around the world and your information may be processed on servers located outside of the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy. Comfort Medical has adopted binding corporate rules pursuant to article 47 of GDPR to safeguard personal information within the Coloplast group, and we also apply other legal frameworks, such as the standard data protection clauses adopted by the EU Commission or EU-US Privacy Shield, when required in our collaboration with third party processors.
How to update your personal information?
Comfort Medical takes reasonable steps to keep your personal information accurate and complete. You can access or update some of your personal information in the following ways:
Uninstall a Comfort Medical Mobile Application
You can stop all further collection of information by a Comfort Medical mobile application by uninstalling the mobile application. You may use the standard uninstall process available as part of your mobile device or via the mobile application marketplace or network.
If you do not wish to receive promotional e-mails from us, call, email or write us to opt-out. Please refer to the How to contact us section below. You also have the ability to unsubscribe from promotional e-mails via the unsubscribe link included in each promotional e-mail. It may take up to ten days to process your request.
This opt-out does not apply to operational email, such as surveys, and what is required or permitted under law, such as recall notices.
If you do not wish to receive promotional material vis postal mail, call, email or write us to opt-out. Please refer to the How to contact us section below. Please note that postal mailings are often prepared many weeks in advance, and you may continue to receive mail for six to ten weeks.
This opt-out does not apply to operational communications, such as product deliveries, and what is required or permitted under law, such as recall notices.
If you do not wish to receive promotional telephone calls, call, email or write us to opt-out. Please refer to the How to contact us section below. It may take up to ten days to process your request.
We may send text messages you have consented to receive. You can cancel text messages at any time by texting "STOP". After you send "STOP" we may send you an additional text message to confirm that you have been unsubscribed. You will no longer receive text messages from that short code, but you may receive text messages if you are subscribed to other text lists. If at any time you have questions about the text messages, text "HELP". After you send "HELP" we will respond with instructions on how to use our service as well as how to unsubscribe. Message and data rates may apply. It may take up to 30 days to process your request.
Do Not Track
Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser “do not track” signals.
How do we protect your information?
We maintain administrative, technical, and physical safeguards to protect your personal information. When we collect or transmit sensitive information, such as a health or medical information, we use industry standard methods to protect that information. This website has security measures in place to protect against the loss, misuse, and alteration of the information under our control.
If you have any questions or comments about this notice, the ways in which Comfort Medical collects and uses your information, your rights and choices regarding such use, please do not hesitate to contact us at:
Phone: (800) 700-4246
Attn: Privacy Officer
4385 NW 124th Ave.
Coral Springs, FL 33065
Changes to this privacy notice
Comfort Medical reserves the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on our website, www.ComfortMedical.com, and update the notice's effective date. Your continued use of our website, mobile applications, products, and services following the posting of changes constitutes your acceptance of such changes.
Effective date: January 9, 2021